Colouring Disasters

Changing your hair colour is a quick, creative way of changing your image, and has a massive impact on the way other people see us. Often it is refreshing and fun to create a “new” you even if it is only temporarily, but itís not so great when it all goes wrong. Suddenly you have everyoneís attention, but for all the wrong reasons, your self-esteem plummets and you feel embarrassed and humiliated.

One unfortunate customer who visited her hairdresser had an inch and half of re-growth and wanted to match the rest of her long, coloured, dark brown hair to her light brown roots. Her stylist was unable to match her roots so she decided to lift the colour using bleach. Unfortunately the bleach was left on for too long under a hot drier and her hair was effectively fried and began to fall out, she also found later that her hair retains water and now takes about six hours to dry and feels like “rubber” when it does. This woman now has severe chemical damage to her hair which can only really be remedied by letting it grow out or cutting it off. In the mean time her hair is a “horrid” colour, which the stylist later attempted to shade but only managed to turn a “light-reddish-mud brown.”

In a similar scenario another woman went to her salon to get her naturally medium brown hair with blonde highlights dyed to all over blonde. In this case the stylist agreed and mixed up the colour, applied it and left her while the colour processed. However, the woman soon noticed that the top of her hair was turning a “neon orangey gold” color while the ends remained dark. When she pointed this out to the stylist he commented that it was “weird” and tried to put a toner on it, but this just resulted in her hair turning “the crayola color: marigold” at the top, while the ends stayed dark with blonde highlights which generally looked brassy. The next day, to sort it out, the unfortunate customer went back and explained the problem with to the manager. However the hairdresser only managed to recolour it a “lighter brassy red-blonde color”.

Sadly, in both these cases the best solution is to either cut the damaged hair off or wait for it to grow out due to the extensive damage that has been inflicted on their hair. Growing your hair again could be a lengthy process as hair only grows at about half an inch a month, and could be a distressing and embarrassing time for anyone who has suffered in this way at the hands of their hairdresser, as they try to rectify the damage wrought by negligent or just plain bad hair stylists. If either of these situations has happened to you, or sound similar your own experience you may have a case to claim compensation towards the cost of any extra hair treatments or products you required to help fix the damage and just as importantly for the embarrassment or humiliation you may have felt while your hair was recovering.

If this has happened to you or someone you know, to receive free expert advice and help with any similar situation call now for a no obiligation initial conversation Free phone 0800 980 9386 or 01642 252828. Alternatively, visit the website at www.mackssolicitors.co.uk and complete the online claim form. Macks Solicitors will be happy to give you free expert advice on making a compensation claim for the extra expenses and for your emotional and physical injuries. Making a claim through Macks Solicitors will not cost you anything and you will get to keep 100% of any compensation you are awarded.